Acquia Cohesion renames to Site Studio from version 6.2. Tell me more.

When doing a rebuild I get the error MySQL server has gone away

The MYSQL wait_timeout setting value needs to be increased.

The Site Studio rebuild can be a long running process, depending on the size and complexity of your website. 

In some cases a large or complex website can trigger this error "MySQL server has gone away” after or during the process. If your website encounters this error, please follow this user guide on How to override the default MySQL wait_timeout setting. Once the wait timeout setting has been increased re-run the rebuild process and the error should no longer occur.

DX8 knowledge base icon

Frequently asked questions

Get instant answers to common questions. Available online 24/7.

Find answers

Raise a ticket icon

Raise a support ticket

To raise a ticket, sign into Acquia Cloud and select Help in the top menu.

Raise support ticket


Copyright © 2020 Acquia, Inc. All Rights Reserved. Drupal is a registered trademark of Dries Buytaert.